Tow truck in Elizabethport, Elizabeth, NJ: the mall decks, the row-house blocks and the terminal gates

Shoppers come back to a car that will not start, and on the upper levels of the deck the answer is usually a jump. The truck that brings the jump pack is the one that would tow you, so the tow is added at the flat fee if the battery is finished.

A flatbed will not clear the deck ceiling. The driver brings the car to the exit on dollies or a wheel-lift and loads it on the street by the entrance, and the dispatcher plans that from the level you give her.

Wide open lots where a flatbed can back straight up to the car, which is where the family SUVs and the all-wheel-drive crossovers go. Hotel guests on the Routes 1 & 9 frontage often come down to a car that sat a week; that is a battery first, a flatbed second.

Rental cars returned with a warning light are picked up here regularly and taken to the agency's lot.

Row houses, corner stores and cars parked nose to tail on both sides of narrow one-ways. A boxed-in car is walked out sideways on skates and lifted on a wheel-lift, because there is no room to open a flatbed ramp.

Say the cross street and the side of the street; the truck comes in from the side street rather than down the block. A lowered car still gets the flatbed, loaded from the corner.

Drayage tractors dead in a gate queue, chassis with a blown tire, box trucks stalled on the approach road. Heavy and medium-duty trucks come up from Linden in minutes, move the vehicle out of the queue first and deliver it second.

Terminal fleets get a direct line and one invoice a month. Cars coming off Turnpike Exit 13A after the Authority's garage has cleared them are collected from the exit at the flat fee.